In light of ongoing processes to establish a Trade Facilitation Single Window System in Mongolia, GIZ’s RCI Programme conducted a training on “Business Process Analysis (BPA) and Mongolia’s Single Window (SW) Implementation Process” from 01 to 03 October 2014 in Ulaanbaatar, Mongolia.

Mongolian officials from respective ministries involved in SW implementation processes as well as representatives from the private sector participated in the training. The focus was on management tools, BPA and its application with regard to Mongolia’s endeavours to establish their SW System by 2015. For this purpose, an international expert was commissioned to conduct the training. He utilised hands-on experiences from the implementation processes in fellow Central Asia Regional Economic Cooperation (CAREC) member states Kazakhstan, Kyrgyzstan and Tajikistan.

Participants conducted technical visits at the Inland Customs Terminal and Ulaanbaatar’s Customs Agency to define gaps, misconducts, advantages and achievements for synchronising BPA’s theory with the current practice.

The main takeaway from this capacity building event was gained technical knowledge of BPA use in a SW automation system, learning from international SW implementation experience and enhancing the national knowledge sharing and network building for implementing the Mongolian national SW Programme.